Settings

The settings page lets you configure general options for your subscription app. These settings apply to all subscriptions and plans.

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Shop information

Configure basic details about your store:

• Shop name: The name customers see in subscription-related communications
• Contact email: The support email address customers can reach out to for help with their subscriptions

This information appears in email templates and customer-facing interfaces.

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Import and migration

If you’re switching from another subscription app, you can import existing subscriptions and contracts. Click Import & migration to access tools for bringing in data from other platforms. The import process preserves customer subscriptions, billing schedules, and order history. See the Import guide for details on supported platforms and the import process.

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Automations

Configure shop-wide automations for subscription management:

• Auto-resume paused subscriptions: When enabled, paused subscriptions will automatically resume after a set number of days (1–60). This applies to customer portal and admin pauses that don’t have an explicit resume date. The 60-day maximum is a Shopify platform limit. See Automations for more details.

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Advanced settings

Additional configuration options include:

• Time zone: Set the time zone for billing schedules and reports
• Currency: Configure the default currency for subscription pricing
• Notification preferences: Choose which admin notifications you receive

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Save changes

After updating any settings, click Save at the bottom of the page. Changes take effect immediately.